Shipping & Refunds

Last Updated: September 2026

Processing Time

Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods

We offer Standard Shipping (3–7 business days) for a flat rate of $9.99, and Local Delivery (hand-delivered, free) for qualifying customers in the Charlotte, NC area. Local delivery requires a valid local delivery code at checkout.

Shipping Destinations

We currently ship to all addresses within the United States. We do not ship internationally at this time.

Lost or Stolen Packages

We are not responsible for packages lost or stolen after they have been marked as delivered by the carrier. If your package is lost in transit, please contact us at support@liveclothedbygod.com with your order number and we will work with the carrier to resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at support@liveclothedbygod.com with a description and photos of the damage. We will arrange a replacement or refund at no additional cost to you.

Return Policy

Due to the handcrafted and consumable nature of our products, we do not accept returns on opened tea blends, body care products, or custom formulations. If you receive the wrong item or a defective product, please contact us within 48 hours of delivery for a replacement or refund.

Refunds

All sales are final. Refunds are only issued in the case where you receive the wrong product or a defective item, and must be reported within 48 hours of delivery. Approved refunds will be issued to the original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to an error on our part.

Order Cancellations

Orders can be cancelled within 24 hours of purchase for a full refund. After 24 hours, the order will have entered processing and may not be eligible for cancellation.